Method of Payment

Payment of fees must accompany all registration forms. No registration will be confirmed until payment is received.Payment can be made by the following methods:

Credit Card – MasterCard, Visa, American Express accepted
Please note, if you elect to pay by Credit Card a 1% surcharge is applicable for all Visa, MasterCard and American Expression cards and will be added to the total amount.

EFT Direct Deposit
Account Name: Customer Owned Banking Association Limited
Bank: National Australia Bank BSB: 082172 Account: 835679381
Please put your surname or invoice number as a reference.

Cheque – made payable to Customer Owned Banking Association.

Cancellation of Registration
It is the priority of COBA to ensure a face-to-face event is held.

In the event, however that the 2023 COBA Convention is unable to be held as a face-to-face event due to circumstances beyond COBA’s control, the Convention will be held as a virtual event, and all registrations will be transferred to virtual registrations. If this occurs, specific instructions on how to login and access the Virtual Convention will be sent out to delegates prior to the event.

COBA is not responsible for the loss to delegates of any travel, hotel or other related costs as a result of the cancellation of the face-to-face 2023 Convention. Participants are strongly advised to secure appropriate travel and health insurance.

Cancellations received in writing by 18 August, will incur a $100 cancellation fee. Cancellations received after 18 August will receive NO refund. A replacement delegate can be sent with no penalty charged but must be advised to the Convention Secretariat in writing.

Registration Desk Opening Hours
The registration desk is located in the main foyer of the Gold Coast Convention & Exhibition Centre.

Sunday 24 September 2023                 0900 – 1730
Monday 25 September 2023                0730 – 1730
Tuesday 26 September 2023                0730 – 1730