COBA 2023, the Customer Owned Banking Convention, is being held from Sunday 24 September until Tuesday 26 September 2023 at the Gold Coast Convention & Exhibition Centre, 2684-2690 Gold Coast Hwy, Broadbeach QLD 4218.

Concept Event Management Pty Ltd

The dress code for the Business Sessions and Welcome Reception is business casual.

The theme for the Convention Dinner will be announced shortly.  Please check back for more details.

Yes, you must register to attend all social events. Registration for social events takes place during the registration process. Please refer to the social program page

No, transfers are not being organised from the airport to the Gold Coast Convention & Exhibition Centre. However, there are several transport options for getting to and from Gold Coast airport including SkyBus, Taxi and shuttle bus services.

For more transport information please see the General Information page of the website or visit https://www.destinationgoldcoast.com/getting-around

No, there are no Convention shuttle buses operating between hotels and the Gold Coast Convention & Exhibition Centre.

All Convention hotels are located within walking distance from the Convention Centre.

Customer Owned Banking Association Limited (COBA) is committed to protecting privacy and the confidentiality of personal information. COBA uses an opt-in system for delegates to approve the inclusion of their details in any contact lists made available to contracted Convention sponsors and exhibitors. Any emails you receive purporting to offer contact lists for sale relating to any COBA event are fraudulent. Please do not respond to the sender, click on any links or open any attachments. COBA will never sell contact details or lists to any outside entity.  Always check who the sender is, only COBA and Concept Event Management (CEM) will contact you regarding our Convention. Please contact us if you receive any communication that you are unsure about.

COBA Convention aims to support sustainable practices and reduce the impact of events on the environment. All printed materials are kept to a minimum, and each year we work towards reducing these further. Sponsors are encouraged to provide eco-friendly items for satchel inserts rather than information leaflets. Eco-friendly fully recyclable name badges are provided to attendees and satchel bags are chosen based on environmentally sustainable materials and practices. Recycling boxes are provided at the end of the event for lanyards, name badges, program books and other recyclable items.

Attendees are encouraged to use electronic resources including the attendee app or Convention website. They are also encouraged to consider offsetting their carbon footprint when booking flights. All accommodation options available through the secretariat are within walking distance to the Convention venue.

The venue, GCCEC is an industry leader in environmental innovation. Full information on their practices are shown on their Sustainability Leadership Page.

CPD points for the Convention will be calculated based on session length with 1 hour = 1 CPD point.  If attending sessions relevant to your role responsibilities and professional credentials, you may be able to record CPD points towards your annual accrual requirements.  Please refer to your Learning & Development specialists or professional associations to confirm. A general certificate of attendance will be sent post event.